I've recently just done a new build on a dell t5500. I'm attempting to install windows 7 pro, along with my Perc H310 and a SSD boot drive and SATA 1tb Storage drive. 
When try to install Windows and get to the part where i install the PERC drivers, I'm able to view and install them, but then it says no drives were found.
I currently have a DELL PERC H310 flashed with IT Firmware in my computer. Removing the driver for the H310 and using the windows one. If you unplug the drives from power and still have the H310 installed, does it.
There are also no physical drives found in the bios when i do a Ctrl R on bootup as well. I thought installing the drivers would solve this problem, but shouldn't they be seen in bios prior to the drivers being installed during Windows installation? The card is plugged into the PCI port 1, I've also tried 4.
The cables on the card are plugged into A but I've tried B as well. The hard drives are plugged into 0 and 1. 0 is the SSD drive and the SATA is on 1, but I've switched and tried them on both as well. In the Ctrl-r bios all of the options under f2 for vd management are greyed out except clear config which I've done. There are no f2 options for PD mgmnt since there are no drives being recognized. I've removed the Perc card and connected the hard drives directly to the motherboard and the show up in the mobo bios during boot up, so I know it's not faulty drives.
What am I missing? I'm completely baffled by this whole situation. Days have gone by with no progress and I need this computer up and running already. Thanks for your help in advance. Make sure you've finished configuring it all in the RAID BIOS. You need to create a RAID group first, which is the block storage configuration across the physical disks.
Then you need to create a virtual volume over the RAID group. This virtual volume is what gets mounted to the system and no drivers are actually required during the install. Or are you saying that you can't even get into the RAID BIOS? Maybe the card is bad. Thanks for your quick response, I can get into Raid Bios, What I can't do is make any raid groups, because the hard disks aren't seen at all. They don't show up anywhere (PD or VD).
I can't even select them to designate them as non raid configuration. (don't need a raid set up if only doing a boot up drive and 1 storage drive, correct?). The card is good, it shows up in Raid Bios.
And the drives are good they show up when directly connected to mobo, they are also brand new. I've followed this documentation for setup exactly (which says drivers need to be installed at time of windows installation). I'm thinking your card is bad. I've had cases come in for recovery where they described exactly the same thing and it was a failed controller. Fortunately these arrays are portable (if you already had any data on there, which it doesn't sound like you did). That's certainly a possibility, but I've contact the seller that I got the card from and they assure me that it was pulled from a working Precision T3600 raid system with discs attached and working.